Category: 17. Processes

Boeing seek at least 20% improvements, not 1-4%

Dennis Muilenberg is CEO of Boeing, the US’s leading aerospace and defence company, and the US’s biggest exporter – they employ 140,000 people in some 65 countries An article by J P Donlon says Muilenberg is ‘on a tear to find another gear to compete in an increasingly complex, global and interconnected world’ Why? Opportunity: Worldwide …

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ICT for processes – Pearls from Gates

Bill Gates, founder of Microsoft, suggested the following applications for ICT – Information and Communications Technology For knowledge work: Insist that communications flow through the organisation over e-mail so that you can act on news with reflex-speed Study sales data on-line to easily find patterns, share insights, understand overall trends and personalise service for individual …

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Sheffield’s answer to the puzzle

In 2015, the University of Sheffield showed Mark Carney, Governor of the Bank of England, two photographs: One of the Orgreave coking plant that closed in 1990 – ‘a brown and broken edifice dissolving like a rust stain into a post-industrial landscape’ The other, taken a decade later, of a solitary gleaming building on the …

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Beware taking the IT plunge

Professor John Seddon, CEO of Vanguard Consultants issued the following wake-up call for business leaders investing in the digital bandwagon The Big Consultancies too often peddle unnecessarily complex solutions to business problems, often not fully understanding the problem causes in the first place For example, Western quality problems in the 80s/ 90s were addressed by the …

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Outsourcing and immigration have downsides

Washington Post columnist Robert J. Samuelson and Harvard economist Jason Furman recently wrote that America’s weak productivity growth is a mystery in an article entitled “Slower growth has real political consequences” A Peter Skurkiss responded, commenting that “it wouldn’t be a mystery if these gentlemen would set aside their politically correct blinders” He continued A major …

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