Category: 10. Productivity

Current NHS productivity measurement

The University of York’s Centre for Health Economics confidently announced that, despite the government making drastic cuts: “Hard working NHS staff are providing 16.5% more care per £ than they did 10 years before whilst national productivity has only grown by 6.7% over the same period In particular, they claim that: NHS outputs have continuously …

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Waste murders productivity

Whilst few managers measure productivity well, even fewer measure their waste of outputs and costly inputs Waste arises both internally and externally: Internal waste = When things are not done RFT (Right First Time) and work is rejected or has to be reworked External waste = When things are delivered to customers either not as …

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Current productivity fog

All managers need to get the most out of all costly input resources they employ: In the private sector, to beat their competition in meeting customers’ needs whilst minimising unit costs and maximising sales and profit margins In the public sector, to optimise the number and quality of services on offer However, most managers do …

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Aggregation hides info needed

Current measures of productivity become less and less useful the higher the level they go: Aggregation increasingly blurs the performance picture Apples get mixed with pears Specific inputs used for specific outputs and outcomes get lost in the mix At national level, this aggregation problem is at its worst, compounded by much output and most …

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Work hard or work well?

Many say the secret for a good life is ‘work hard and play hard’ Leila Hock, in an article for Career Contessa, disagrees – ‘work hard’ apparently “makes my eyes roll a little” She believes we’ve become too preoccupied with “the grind” and it’s actually bringing us down – “It has a negative effect on …

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