Costs – C

Managers at all levels must try to ensure their total costs are minimised and, if they increase, at least grow at a slower rate than revenue
To do this, they must understand the cost breakdown of all their input resources, especially those which are significant and controllable – there’s no point fussing over one which costs 0.002% of the total when another costs 17%, and is over budget

An aide memoire for busy businessmen, mostly land bound, who yearn ‘to go down to the seas again’

‘Productivity Knowhow’ – the basic knowhow managers need for big productivity improvements

‘Productivity Postbag’ – a selection of views on productivity matters from business heavyweights

‘Productivity Quotes’ – over 1,000 quotes from the ‘great and good’, some amusing, some controversial