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Mental Inputs

  • There are two major mental inputs from any team which impact productivity levels:
    • Employee motivation
    • Corporate knowledge

 

1. Motivation:

  • There’s no precise formula defining the relationship between productivity levels and the significant factors which determine them
  •  Nevertheless, for any given system, the broad relationship is a mix of two factors:

                         Productivity = Ability x Motivation 

  •  Ability is what a team can do:
    • It depends on the physical and/ or mental strengths of team members
    • It can be improved by careful selection and good training of each team member, and cross-pollination of ideas and experience between them
  •  Motivation is what a team will do:
    • It depends on many factors concerning job design and working environment
    • It’s also contagious – team members pass it on to others, and new members soon pick up ‘the vibes’ – this applies to both high and low motivation levels
  •  Empirical evidence suggests their combined effect on productivity can be dramatic viz:
    • More availability of staff – up to 50% less ‘sickies’
    • More staff efficiency – up to 60% more output from the same workers
  • ‘Rules of thumb’ are:
    • If both motivation and ability levels are high, productivity levels can be expected to be high also – and it will be the system that needs improving if levels are to be raised further
    • If either motivation or ability levels are low, productivity levels will also be low, whatever system is in place
  •  Hence, to attain high productivity levels, your team’s motivation and ability levels must both be ‘high’

 

2. Corporate Knowledge:

  • There’s even less known about the cause & effect relationship between corporate knowledge levels and productivity results
  • However, if you know little, you’ll likely achieve little

 

Employee Motivation – MI

A team’s overall motivation levels should be measured at least once a year by asking each member to rate each of the following factors The motivation index is calculated by averaging the ratings that each member of the team gives to each factor – 0 is very poor, 10 is very good You can assume …

Corporate Knowledge – KI

The following ten factors would enable you as a manager, whether at task, process or organisation level, to assess the knowledge level within your team Good is over 80%, Poor is less than 60%, OK is in-between  

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