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Waste U%

  • Once a resource is available and paid for, it’s usually wasteful to leave it idle – it must be used on productive work as much as possible:
    • ‘Productive work’ is work which meets customers’ demand – which adds value to them for which they will pay
    • ‘Unproductive work’ adds no value to customers and includes time spent idle, waiting or correcting mistakes because you didn’t do things ‘right first time’


  • Possible reasons for a resource not being used productively include:

  • Most of the above reasons will be caused by poor systems/ methods in use rather than the knowledge and motivation levels of the people involved




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