‘New’ productivity

‘Old’ productivity was measured using the single ratio of output volumes divided by direct labour inputs – both were the main output and input factors in manufacturing when it was the dominant sector in any G8 economy

No longer, however
Service sectors now dominate economies – quality and service level outcomes have become as important as unit prices and output volumes, and direct labour inputs have fallen dramatically
A new way of measuring overall performance is needed for the 21st century
And a single measure will no longer suffice – a set of measures is needed to provide the big picture of any organisation’s performance level
This set is made up of at most 10 cardinal measures per manager, whatever his level – it covers the most important outcomes, outputs and inputs employed by any manager and his team viz:
- Financial outcomes – Revenue, Costs, Profitability
- Customer outcomes – Price, Quality, Service levels
- Physical inputs – Productivity and waste levels
- Mental inputs – Employee motivation and corporate knowledge levels
When the same set of cardinal measures is used by all managers at all levels, this provides them with a common language for understandable communications both up and down, and side to side

‘PRODUCTIVITY QUOTES’

The second book in our ‘Productivity’ trilogy

Over 1,000 quotes collected over many years – some amusing, some controversial, most providing insights into business matters

A 120 page reference book for managers – an enjoyable read for everyone – and an ideal Xmas present to boot

About to be listed by www.Amazon.co.uk

ISBN 978-1-910693-72-8

‘Productivity Knowhow’ is the first in our trilogy of books covering productivity issues

It provides the basic knowhow needed by any manager at any level who seeks to make big productivity improvements

The book comprises:

and costs £24.99 per copy from Amazon et alia

The book has been described as:

“A wonderful user-friendly book” – PAPA, the Pan Africa Productivity Association
“A great book” – Senior Editor, UK publisher

To purchase copies, click on the link below: