Waste U%

Waste U%

Once a resource is available and paid for, it’s usually wasteful to leave it idle – it must be used on productive work as much as possible:
- ‘Productive work’ is work which meets customers’ demand – which adds value to them for which they will pay
- ‘Unproductive work’ adds no value to customers and includes time spent idle, waiting or correcting mistakes because you didn’t do things ‘right first time’

Most of the above reasons will be caused by poor systems/ methods in use rather than the knowledge and motivation levels of the people involved