About Us

Keen to put years of business experience to good use in retirement, and wanting to rehabilitate the concept of ‘productivity improvement’ as a win:win activity for every kind of private and public sector operation, this website is a free resource for anyone interested in improving productivity

Although marred by association with unfair pay deals and staff cuts, ‘productivity improvement’ is much more about recognising if time, effort or materials are being wasted, or customer loyalty squandered, or opportunities for greater profit being overlooked

And with national productivity being key to the country’s collective prosperity, every small improvement in any enterprise, or any public service, is to the good

Questions and comments will bring this ambition alive, and guest blogs will be warmly welcomed, but, in the meantime the content of this website is your starter for ten.

The focus is on measuring the right things and then closing performance gaps using approaches which clearly work well

Our views are offered for free on this website

They’re also supported by the latest version of our book Productivity Knowhow

We welcome questions and constructive comment from all readers






Most organisations, and nations, have productivity levels well below their potential  Most could produce at least 30% more services or output using their current input resources , or cut 30% of their inputs and still provide the same output and outcomes – but few would believe it Hence, this website was set up to provide …


Productivity improvement is the biggest issue facing any manager at any level in any organisation in any sector – and the biggest peacetime issue facing any government minister too Hence, one would expect there to be thousands of books, seminars, conferences, courses, websites and apps on the subject, and specialist managers too – surprisingly, there …


Dick Smythe was educated at Bolton School, then graduated in pure mathematics and statistics from St Andrews University  Afterwards, he took a masters degree in Operations Research at Birmingham University under the famous Professor Stephen Vajda  He also became a Fellow of the Royal Statistical Society, Operational Research Society, Institute of Management Services and Institute …