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‘Productivity Knowhow’


  • Errol Babington, KPMG, London, UK – “Very different, very readable, very useful”
  • Tim Battle, CEO, Rational House and Royal Mid-Surrey Golf Club colleague, London, UK – “Essential for my various train journeys – full of sound common sense on a subject that deserves attention, particularly in the state sector – you should be proud of it”
  • Peter Davenport, Director of Lemarne Corporation, Australia – “Very comprehensive”
  • Jenni Harrison, Senior Editor, Spiderwize, UK – “Very well researched and authoritative – a great book that will be informative and instructive to anyone looking to improve productivity, or even just their knowledge of productivity in business”
  • Terry Leahy, CEO, Tesco PLC, UK – “A lot of practical insights”
  • Carla O’Dell, President of American Productivity and Quality Council, USA – “I wish you all the best in spreading the productivity message – do keep us posted”
  • Roger O’Neil, Chairman, Mobil UK, London – “You have produced a handbook on how to follow best practice in every phase of business, even as an investor – I like the way you did it – it’s a guide one can dip in and out of based on the topic one is interested in – congratulations on producing it”
  • PAPA – Pan Africa Productivity Association – “A wonderful, user-friendly book”
  • Bill Poulter, PA colleague, London, UK – “Vast amount of good stuff – must have taken ages – love the quotes at the bottom of each page”
  • Ray Soper, McKinsey & Co and Venture capitalist, Sydney, Australia– “Impressive – lots of valuable information and concepts”
  • Lionel Titman, PA colleague, Slovenia – “Great – well done to you”

Review of ‘Productivity Knowhow’

Martin Wadsworth, a senior BP manager, wrote the following official review: Dick Smythe is extremely well placed to write such an erudite text. His early career was in the steel industry, with OR, planning and cost reduction becoming his speciality. Moving into consultancy, he homed in on productivity, being highly regarded for his “feet on …

Contents of ‘Productivity Knowhow’

 SECTIONS  ______________________________________________________________________ 1. Productivity basics: Definitions – ‘Old’ v ‘New’ productivity – Efficiency v Effectiveness Why so important – for people, organisations and nations Current management views    2. Scope to improve: Performance level variations Private and public sector potential Opinion testing – Insiders’ and outsiders’ views    3. The Productivity revolution: Agricultural revolution Industrial, then …

How to buy

Paperback copies of the updated and revised version of  ‘Productivity Knowhow’ by Dick Smythe are now available from and most well-known bookstores Quote book number ISBN 978-1-911113-72-0 Each copy costs £24.99 in the UK or the currency equivalent in other countries – plus p&p Click on link below for ease of purchase

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