UK Civil Service expansion ended whilst quality of services to rise!

The Chancellor has announced a cap on civil servant headcount across Whitehall ‘to stop any further expansion, increase efficiencies and boost productivity’ – apart from an overwhelming sense of deja vu, one wonders what the impact of this latest initiative will be on individual processes remaining staff have to follow and so the quality of services they will offer to tax-payers, the customers who pay for them – also, and again, it’s unclear how we, the public, will be able to monitor any success, especially as past initiatives have clearly failed 
  • Civil Service headcount is to be capped at the current level, which could save up to £1 billion by March 2025, with a focus on a leaner and more effective workforce
  • Government departments are to submit long-term productivity plans that modernise the Civil Service and reduce the size of the state – delivering high-quality public services at a lower cost
  • Equality, diversity and inclusion (EDI) spending in the Civil Service to be reviewed to ensure it represents value for money for the taxpayer

 

Apparently, the Civil Service workforce has grown year on year since 2016, with headcount as of June 2023 around 488,000. While this has enabled an effective response to the challenges of the Covid-19 pandemic, further unabated growth would not be fair to taxpayers or promote the efficiency they expect.

However, the cap – which will be in place for the duration of the current Spending Review period – does not equate to a recruitment freeze, and current recruitment campaigns will remain ongoing.

To go further after the current Spending Review period, government departments will be asked to produce plans on driving down headcount over the long-term to pre-pandemic levels, as part of the Public Sector Productivity Programme being carried out.

A first-time value for money audit of EDI spending in the Civil Service will also separately inform the productivity review, with the findings and actions to be announced later by the Chancellor.

Through tackling unnecessary bureaucracy and improved use of technology, it is expected that the Civil Service will become more productive and act as a lean, agile, and cost-effective organisation, in line with the people’s priorities.

Departmental plans are expected to include detail on how departments will utilise modern technology to drive efficiencies and deliver better services for the public at lower costs – across both the Civil Service and the wider public sector. This process will also prioritise the protection of critical frontline services.

So all those people who complain about long waits for justice, serious crimes ignored, passport delays, illegal immigrants overloading local services, excessively long-winded civil service processes to get any admin problems resolved, etc, etc, etc, can now rest easy – the Chancellor and his troops are now on the case – and only after a mere 13 years in charge

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