Management action

  • The following ‘Management Action’ pages cover productivity improvement within individual organisations

  • They concentrate on what managers at organisation, process or task level should do if they are to manage their teams’ productivity levels well

  • There’s a 5-stage productivity improvement process that managers at any level in any sector need to follow if they are to continually improve their teams’ productivity levels, whatever their size

Productivity improvement process





Corporate plans

Good corporate plans set out where an organisation aims to be in say 5 years’ time and, broadly, how it is to get there  They define an organisation’s business model  by explaining its choices of products and markets – and how it will make money, grow the business and meet demand  Glen Moreno, Chairman of …

Scope to improve

When the actual value of a cardinal measure is so far off target that alarm bells ring, a fast and comprehensive process is needed whereby the manager of the unit involved can establish the most likely causes of the problem, where best to act and how The analysis of scope is a diagnostic process, essential …

Special projects

STEPS There are several acronyms on offer for the steps any special improvement project should follow However, each offers much the same steps – for example: DMAIC from Six Sigma = Define, Measure, Analyse, Improve, Control PDCA from Dr Edwards Deming = Plan, Do, Check, Amend SREDIM from R. M. Currie and Work Study = …

Action options

There are three main options for making big productivity improvements: Short term  = Cut waste Short/ Medium term = Optimise existing mix of costly resources and methods used Longer term = Invest in new skills and technology   Options 1 and 2 should be conducted on a regular basis – they are not restricted by …

Continuous improvement

So far, productivity improvement action has been prompted by cardinal measure alarm bells ringing However, managers should not wait for this to happen – they should be forever looking for different ways to improve ‘Kaizen’ is the Japanese word for continuous improvement – kai is change, zen is good – it’s the Japanese way of …

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