Return to Targets


  • You may be buffeted by strong and variable headwinds and all sorts of events, but reaching predetermined waypoints lets you know whether you’re heading in the right direction and on schedule or not

  • Waypoints are staging posts en route to your eventual goal

  • Teams should use simple control charts, as above, to monitor actual performance levels and see whether they are closing in on their ultimate goal

  • Rapid feedback on actual performance values is therefore essential to ensure a team does not stray too far ‘off course’

  • Telling them weeks, even months, later that they missed a waypoint, and that they have seriously under-performed and fallen well behind schedule, is clearly not good enough

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