If productivity so vital, why not measured?

Capita surveyed 250 managers and 250 workers across a range of UK industries including retail, logistics and construction

They found a ‘huge disconnect’ between the number of managers who feel productivity is important and those who actually measure it

Key findings were:

  • Only 32% of bosses feel their business is very productive yet 71% do not measure productivity (and if they don’t measure it well, they can’t manage it well, so no surprises there)
  • Nevertheless, 87% of managers and 75% of workers feel they have high (personal) levels of productivity at work (most feel they’re working efficiently, for their business as a whole – what of effectively?)
  • 90% of managers feel they motivate their employees (and 90% usually never ask them)
  • 66% of employees admit they waste at least an hour a day at work – 75% of managers feel their employees waste at least two hours a day (both are significant under-estimates of the waste of time in most organisations – it’s their biggest productivity killer when restricted to using existing resources only)
  • Only 23% of employees and 25% of managers cite ‘bad management’ as a major cause of low productivity (it should be 100% in both cases)

It’s yet more proof that it’s not the top 20% of businesses and managers that have a productivity problem

It’s the rest 

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