Return to ‘Productivity Knowhow’ Revisited

Contents of ‘Productivity Knowhow’ Revisited

Contents

______________________________________________________________________

  1. Productivity overall:
    • Why productivity – the panacea for growth
    • Why so important for people, organisations, nations
    • Current management views
  1. Scope to improve:
  • Distribution of productivity levels
  • The ‘S’ curve
  • Scope per sector
  1. The Productivity revolution:
  • Evolution of revolutions
  • Agricultural, Industrial, Service, Communication revolutions
  • Globalisation, Knowledge, Leisure revolutions
  1. Productivity drivers:
  • Management
  • Invention & Innovation – Investment
  • Competition – Luck
  1. Productivity improvement process:
    • Five stage process
    • Steps for improvement
    • ‘Ratchet effect’
  1. Corporate plans:
  • Why have a plan?
  • Aims, Products & Services, Markets & Customers
  • SWOT analyses – Action plans 
  1. Cardinal measures:
  • ‘Good’ and ‘Bad’ measures
  • Balanced Scorecards – KRAs
  • Cardinal model – Current measurement gaps
  1. Financial cardinals:
    • Traditional financial measures – Tangible and intangible assets
    • Unit costs – Economies of scale
    • Investors’ criteria – Stock market cycles 
  1. Customer cardinals:
  • Customer satisfaction v dissatisfaction
  • Quality sieves, internal & external – VFM
  • Price, Quality & Service Indices – PI, QI, SI          
  1. Productivity & Waste cardinals:
  • Why and where to measure
  • Productivity ratios – Outputs/ Inputs
  • Waste measures – Resource AUE% 
  1. Employee Motivation cardinal:
    • Motivation impact
    • Popular theories –, Maslow, Theory X v Y, Herzberg, Hawthorne
    • Motivation Index – MI – Job design & working environment factors        
  1. Corporate Knowledge cardinal:
  • Corporate knowledge (K) – Intellectual Property (IP)
  • Brawn v Brainwork – Knowledge workers – K ladder – K grid
  • Knowledge Index – KI = K AUE% 
  1. Targets:
  • Reference periods (RPs), Budgets
  • Best practices (BPs), Waypoints, Goals, Dreams
  • Target setting – Pitfalls 
  1. Productivity Analyses:
  • Gather facts & opinions – Scope to improve?
  • Review options for improvement – CBAs
  • Select specific projects

 

 

  1. Special improvement projects:
    • Set up – Terms of Reference, Timetable, Team selection
    • Solve – Fact find, Pareto, ‘Critical Examinations’, Develop solutions
    • Implement changes – Communicate, Instal, Nurse    
  1. Organisation level improvement:
  • Products & Services – Ideas, Failures, Prototyping, Diversify, Divest
  • Markets & Customers – Existing & New market penetration
  • Management – M&As, T & D, WFH, Pay levels
  1. Process level improvement:
  • Production v Services – Process differences
  • Process reviews – Cut waste, Optimise existing, Invest in new
  • OCTs, SPC, 6ơ, OR, WS, MS, Workflows, Outsourcing, ICT, AI 
  1. Task level improvement:
  • Right outputs – Volumes, Quality
  • Right methods – Task times – ‘’Pin factory’ debate
  • Right input resources – Labour, ‘Baumol effect’ – Materials – Capital 
  1. Continuous improvement – CI:
  • CI projects – ‘Quality Circles’
  • Employee suggestion schemes
  • CI benefits 
  1. National productivity:
    • Why important nationally
    • National Outputs/ Inputs – GDP/ (Labour, Materials, Energy, Capex)
    • National productivity, prosperity, wellbeing
  1. Global productivity:
  • Prosperity gaps
  • Foreign aid
  • Global action needed

 

 

 

Leave a Reply

Your e-mail address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.