- “If numbers are trusted too much, they are more than likely to be more than usually dangerous“
- So said Charles Booth (1840-1916), an English shipowner and sociologist
- His interest in numbers resulted in a report entitled ‘Life and Labour of the People in London‘ after he studied 4,076 poor individuals and was prompted to dig deeper and find:
- 62% were paid low or irregular wages
- 23% had large families or suffered from illness
- 15% squandered their earnings, drank excessively or refused to work
- He used such numbers to help pioneer reforms such as the introduction of old age pensions and free school meals which, ultimately, led to the creation of the welfare state
- So, with Booth’s quote in mind, consider current measures of national productivity which indicate a widespread economic slowdown
- Many questions arise including:
- Why do most developed nations apparently suffer slow productivity growth, especially given their economies are structured differently?
- Why is Japan always bottom of G7 productivity league tables when it’s famous for highly productive industry?
- Has globalisation and free trade between nations had something to do with it despite both being thought to improve overall productivity levels, not reduce them?
- Given the widespread slowdown apparently started well over a decade ago, not just recently following Trump’s tariffs, is there some ‘elephant in the room‘ that might explain the puzzle?
- Are the measures themselves suspect?
- Sadly, good answers prove elusive, being unable to dig down to any useful detail – so one has to wonder what faith governments and their expert advisers put in them when policymaking
- Consider the national productivity ratio, which should be:
ALL NET VALUED OUTPUTS
_________________________________
ALL GROSS COSTLY INPUTS
- ACTUAL OUTPUTS:
- GDP, not revenue or profits, is the official measure used for any nation’s outputs from all its sectors but:
- How do you value the output of the public sector e.g. the UK’s Army, NHS or DVLA ?
- Or its white economy (e.g. house or charity work) and black economy (e.g. moonlighting, crime)?
- GDP, not revenue or profits, is the official measure used for any nation’s outputs from all its sectors but:
- ACTUAL INPUTS:
- Numbers of people or hours worked are the only national labour inputs counted
- Uncounted costly inputs are thus:
- The skills and experience of those people
- Major capital resources – not only factories and offices but also automation, ICT and AI
- So official national productivity ratios are actually just labour productivity ratios
- Hence, they offer only a partial picture of the overall national productivity scene
- They’re also error prone – ONS officials admit they have to employ estimates and assumptions to develop their quarterly statistics, especially for GDP, and then amend them weeks later when more accurate data is collected – so who knows what ‘error margins’ are involved
- Nevertheless, claims of a 0.1% change, say, between quarters always makes media headlines
- The fact is, such national stats are aggregates of the performances of sectors/ regions which are aggregates of organisations, large and small – hence good and bad performers are mixed together, hiding one with the other and identifying neither
- Armed with such data, one wonders how governments can decide both where best to invest billions of tax-payers’ money and then monitor whether they got things right, or not?
- In our view, useful productivity measurement can only be done at organisation level – and even then, not everywhere
- All organisations in all sectors need a ‘balanced scorecard’ of performance measures, not just one purportedly covering everything
- They already measure their financial performance levels – the law requires them to do so
- They should also regularly measure their customer satisfaction levels, employee motivation levels and, especially nowadays, use of corporate knowledge – many do not
- Last, and not least, they should monitor their productivity levels, not just at organisation but also process and task levels – in particular, by measuring major areas of waste, inefficiency and ineffectiveness – readers will know we have offered the detail in past posts
- But back to national level
- What if the sclerotic growth picture currently painted is roughly right?
- If so, why so?
- Could there be an ‘ELEPHANT’ explanation that nobody has spotted?
- We know that any national productivity improvement lifts a nation’s SoL (Standard of Living)
- We also know a variety of indicators all signal that the SoL of most developed nations has stalled over recent years
- But maybe that’s because QoL (Quality of Living) is overtaking SoL as the priority for most of their people
- The success of productivity improvement has undoubtedly resulted in a widespread rise in the SoL of most people in most developed nations over the last two centuries but this ‘Age of Materialism’ may have peaked
- Many of their people have already got most of the tangible stuff and services they need and now simply replace when it wears out, not buy extra stuff on top
- If so, this would significantly reduce GDP, and so national productivity, growth rates
- Instead, developed nations may be experiencing the early days of an ‘Age of Mentalism’ when valued outputs are unmeasurable outcomes with unlimited growth potential – a ‘leisure and pleasure’ revolution indeed
- Their people have climbed the first rungs of Maslow’s ‘hierarchy of needs’ and moved on to boosting intangibles for their lives viz:
- First, their family and friend relationships and personal achievements/ development
- Then, their concern for others and the enjoyment of nature
- All enhancing their wellbeing
- Years ago, John Maynard Keynes presciently said: “The idler of tomorrow will nourish personal relationships with shared experiences and passions – learn to play the piano, discover the wealth of literature, appreciate art, acquire knowledge“
- None of such intangibles would be clocked by GDP or any national productivity ratio
- So beware some pictures painted by national measures
- They may be missing something important
1 comment
IN 1989 Frank Feather wrote “G Forces” in which he predicted that 2030 would the the “Age of Leisure.” some fifteen years later when I was referencing his work in my PD workshops, I was beginning to wonder. However, your observations are valid in terms of how one measures the outcomes of a “successful” economic system. “Work” is clearly not satisfying – recent Gallup “engagement” survey says it has dropped again. So the shift towards seeking alternative outcomes over and above financial reward (Maslow plus) is probably real. I think that’s where we are headed.